How to use Ping.exe to check your Microsoft Broadband Network Adapter (814155)

MORE INFORMATION

• The IP address of the network adapter that you are checking.
• The IP address of your default gateway. This may be your base station, modem, or router, depending on how your network is configured.

1. Click Start, click Run, type cmd, and then click OK.
2. At the command prompt, type ipconfig, and then press ENTER.
3. Note the following information:
   • The IP address of the network adapter that you want to check.
   • The IP address of your default gateway.

Use Ping.exe to Check Your Hardware

1. At the command prompt, type ping loopback /localhost 127.0.0.1, and then press ENTER. The result should be similar to the following:

   Reply from 127.0.0.1: bytes=127 time<1ms TTL=128
   Reply from 127.0.0.1: bytes=127 time<1ms TTL=128
   Reply from 127.0.0.1: bytes=127 time<1ms TTL=128
   Reply from 127.0.0.1: bytes=127 time<1ms TTL=128
   Ping statistics for 127.0.0.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms

   If this does not work, there may be a problem with TCP/IP on your computer. You may have to reinstall TCP/IP, and you cannot complete the following steps until you can successfully complete this step.
2. At the command prompt, type ping network_adapter_IP_address, and then press ENTER. For example, if your network adapter's IP address is 192.168.2.9, type ping 192.168.2.9, and then press ENTER. The result should be similar to the following:

   Reply from 192.168.2.9: bytes=32 time<1ms TTL=128
   Reply from 192.168.2.9: bytes=32 time<1ms TTL=128
   Reply from 192.168.2.9: bytes=32 time<1ms TTL=128
   Reply from 192.168.2.9: bytes=32 time<1ms TTL=128
   Ping statistics for 192.168.2.9: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms

   If this does not work, there may be a problem with your network adapter.
3. At the command prompt, type ping gateway_IP_address, and then press ENTER. For example, if the IP address of your base station is 192.168.2.1, type ping 192.168.2.1, and then press ENTER. The result should be similar to the following:

   Reply from 192.168.2.1: bytes=32 time=5ms TTL=64
   Reply from 192.168.2.1: bytes=32 time=4ms TTL=64
   Reply from 192.168.2.1: bytes=32 time=4ms TTL=64
   Reply from 192.168.2.1: bytes=32 time=4ms TTL=64
   Ping statistics for 192.168.2.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms

   If this does not work, there may be a problem with your base station, modem, router, or network cable.