FIX: RPC Bug Causes Threads to Stop Responding in ASP/COM+ Applications (814119)
The information in this article applies to:
This problem affects Microsoft Windows 2000 Service Pack 3
(SP3). SYMPTOMSASP applications that make cross-process COM calls might be
affected by a bug in the remote procedure call (RPC) that can cause threads to
stop responding ("hang"). Web clients may time out, and the Requests Executing
or Requests Queued performance counters may rise over time. These counters may
never return to zero, even during a period when the Web site is
idle.CAUSEA bug in the RPC runtime can cause local COM calls to stop
responding. This problem occurs only when several local RPC calls are made
quickly from multiple threads, and each thread has a unique set of security
credentials.
RESOLUTIONService Pack InformationTo resolve this problem, obtain the latest service
pack for Microsoft Windows 2000. For additional information, click the
following article number to view the article in the Microsoft Knowledge Base: 260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix InformationA supported fix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the Time Zone tab
in the Date and Time tool in Control Panel.
Date Time Version Size File name
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03-Feb-2003 17:11 5.0.2195.6661 431,888 Rpcrt4.dll Note Because of file dependencies, the most recent hotfix or feature
that contains this file will also contain additional files such as Ole32.dll
and Rpcss.dll.
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was first corrected in Microsoft Windows
2000 Service Pack 4.
Modification Type: | Minor | Last Reviewed: | 10/17/2005 |
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Keywords: | kbHotfixServer kbQFE kbWin2kSP4fix kbfix kbWin2000preSP4Fix kbcomplusobj kbBug KB814119 kbAudDeveloper |
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