RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported fix is now available
from Microsoft, but it is only intended to correct the problem that is
described in this article. Apply it only to computers that are experiencing
this specific problem. This fix may receive additional testing. Therefore, if
you are not severely affected by this problem, Microsoft recommends that you
wait for the next Windows 2000 service pack that contains this hotfix.
To
resolve this problem immediately, contact Microsoft Product Support Services to
obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web
site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The typical support costs
will apply to additional support questions and issues that do not qualify for
the specific update in question.
The English version of
this fix has the file attributes (or later) that are listed in the following
table. The dates and times for these files are listed in coordinated universal
time (UTC). When you view the file information, it is converted to local time.
To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
----------------------------------------------------------
31-Jan-2003 21:34 5.0.2195.6621 42,256 Basesrv.dll
31-Jan-2003 21:34 5.0.2195.6660 222,992 Gdi32.dll
31-Jan-2003 21:34 5.0.2195.6656 710,928 Kernel32.dll
31-Jan-2003 21:34 5.0.2195.6623 333,584 Msgina.dll
31-Jan-2003 20:51 5.0.2195.6661 90,232 Rdpwd.sys
19-Dec-2002 22:11 5.0.2195.6624 166,400 Sp3res.dll
31-Jan-2003 21:34 5.0.2195.6655 379,664 User32.dll
31-Jan-2003 21:34 5.0.2195.6620 388,368 Userenv.dll
31-Jan-2003 20:50 5.0.2195.6661 1,620,144 Win32k.sys
16-Dec-2002 22:25 5.0.2195.6623 179,984 Winlogon.exe
31-Jan-2003 21:34 5.0.2195.6655 243,472 Winsrv.dll
31-Jan-2003 20:51 5.0.2195.6661 90,200 Rdpwd.sys
31-Jan-2003 21:34 5.0.2195.6656 710,928 Kernel32.dll
31-Jan-2003 21:34 5.0.2195.6661 1,620,144 Win32k.sys
31-Jan-2003 21:34 5.0.2195.6655 243,472 Winsrv.dll