You receive a local fax is not installed error message when you send a fax in Word 2003 (813995)


The information in this article applies to:

  • Microsoft Office Word 2003, when used with:
    • the operating system: Microsoft Windows XP Service Pack 2 (SP2)
    • the operating system: Microsoft Windows XP SP1
    • the operating system: Microsoft Windows XP
    • the operating system: Microsoft Windows 2000
For a Microsoft Word 2002 version of this article, see 292094.

SYMPTOMS

When you try to send a fax by using a Microsoft Visual Basic for Applications (VBA) macro, you may receive the following error message:
Run-time error '5663': Microsoft Mail Local Fax is not installed on your system.

CAUSE

This problem may occur if you try to use the ActiveDocument.SendFax method to send a document as a fax. The ActiveDocument.SendFax method does not work with the Microsoft Windows 2000 or Windows XP fax program.

WORKAROUND

To send a fax from Microsoft Word 2003 when you use Windows 2000, on the File menu point to Send To, and then click Fax Recipient. Follow the steps in the Fax Wizard to send the fax.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbBug kberrmsg kbprb KB813995 kbAudEndUser kbAudDeveloper
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