OL2000:You Cannot Install the Microsoft Outlook 2000 Update: December 18, 2002 (813954)


The information in this article applies to:

  • Microsoft Outlook 2000 Service Pack 3 (SP-3)
OPU:591

SYMPTOMS

When you try to instal the client version of the Microsoft Outlook 2000 Update: December 18, 2002 on a computer that has previously had Microsoft Office updates installed in a mixed environment, with both client and administrative updates installed on the same computer, you may not be able to install the update, and you may receive an error message that is similar to one of the following error messages:
Error 1328. Error applying patch to file C:\Program Files\Common Files\System\MAPI\1041\NT\OMINT.DLL. It has probably been updated by other means, and can no longer be modified by this patch. For more information contact your patch vendor.
or
Error 1328. Error applying patch to file C:\Program Files\Common Files\System\MAPI\1041\95\OMI9.DLL. It has probably been updated by other means, and can no longer be modified by this patch. For more information contact your patch vendor.


NOTE: This issue does not occur in the following languages:
  • English
  • Croatian
  • Romanian
  • Slovenian

CAUSE

This issue may occur on a computer that has the following updates installed:
  • Outlook Security Update (Administrative Version)
  • Microsoft Office 2000 Service Pack 3 (SP-3) (Administrative Version)
  • Microsoft Outlook 2000 Update: December 18, 2002 (Client Version)

RESOLUTION

To resolve this problem, apply the administrative update to your administrative image of Microsoft Office 2000 for the administrative installation of the Microsoft Outlook 2000 Update: December 18, 2002. For additional information about how to install the administrative version of the update, click the following article number to view the article in the Microsoft Knowledge Base:

811167 OL2000: Overview of the Outlook 2000 Update: December 18, 2002

For additional information about how to update your administrative installation and deploy to client workstations, click the following article number to view the article in the Microsoft Knowledge Base:

304165 OFF2000: How to Install a Public Update to an Administrative Installation

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

REFERENCES

Modification Type:MajorLast Reviewed:1/30/2003
Keywords:kbprb kbBug KB813954
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