SYMPTOMS
If you are running many Task Scheduler jobs each day by using a user account on a multiprocessor computer, and if some of the jobs run multiple times a day, the jobs may intermittently lose their credentials and not run successfully.
When this issue occurs, entries that are similar to the following appear in the Schedlgu.txt file in the Windows folder: "<Job Name>" (<Program>) <Time Stamp> ** ERROR ** The attempt to retrieve account information for the specified task failed; therefore, the task did not run.
Either an error occurred, or no account information existed for the task. Additionally, you receive following error message:
0x8004130f: No account information could be found in the Task Scheduler security database for the task indicated.
RESOLUTION
A
supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem.
To resolve this
problem, contact Microsoft Product Support Services to obtain the fix. For a
complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
----------------------------------------------------------
25-Jan-2003 00:25 4.71.1974.1 134,928 Mstask.exe
25-Jan-2003 00:24 4.71.1974.1 222,992 Mstask.dll
Note Because of file dependencies, this hotfix requires Microsoft Windows
NT 4.0 Service Pack 6a.