XADM: The Sender of an Undeliverable Mail Message Does Not Receive a Non-Delivery Report (812846)


The information in this article applies to:

  • Microsoft Exchange 2000 Server

SYMPTOMS

When a mail message cannot be delivered to a recipient that is outside the local domain, the sender may not receive a non-delivery report (NDR).

CAUSE

This problem may occur if you have turned off the "Allow non-delivery reports" feature. This setting applies to all NDRs that are destined to recipients in the domain, regardless of where the NDR is generated.

RESOLUTION

To resolve this problem, turn on the "Allow non-delivery reports" feature:
  1. Start Exchange System Manager.
  2. Expand Global Settings, and then click Internet Message Formats.
  3. Right-click Default, click Properties, and then click the Advanced tab.
  4. Click to select the Allow non-delivery reports check box.
Modification Type:MinorLast Reviewed:6/13/2003
Keywords:kbprb KB812846 kbAudITPRO
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