A Microsoft Project plan with a password is damaged when you save the file to a new name in Microsoft Project 2002 (812644)


The information in this article applies to:

  • Microsoft Project Professional 2002
  • Microsoft Project Standard 2002

SYMPTOMS

When you try to open a file that was previously protected with a password and then saved to a new location, you may receive the following error message:
The operation could not be completed because the source file contains invalid project data or the total number of rows exceeds the limit of 1,048,000 rows in a project.
This symptom may occur if the following conditions exist:
  1. You save a file that is password protected.
  2. You save the file again by using a different name, but do not password protect the file.
  3. You save a password-protected document again after you remove or clear the old password.

RESOLUTION

Service Pack Information

This problem is corrected in Project 2002 Service Pack 1.

To resolve this problem, obtain the latest service pack for Project 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

867829 How to obtain the latest Microsoft Project 2002 service pack

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Project service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the "Time Zone" tab in the Date and Time tool in Control Panel.
   Date         Time   Size       File name
   --------------------------------------------
   20-Jan-2003  23:20  8,862,208  Project10.msp
After the hotfix is installed, the following files will have the listed attributes or later: 
   Date         Time   Version         Size        File name
   -------------------------------------------------------------
   20-Jan-2003  23:20                   8,862,208  Project10.msp
   22-May-2002  22:37  10.0.4109.0      7,445,320  Owc10.dll
   18-Oct-2002  03:23  10.0.2002.1017     909,824  Pj10od10.dll
   09-Oct-2002  19:31  10.0.2002.1009   4,108,800  Pjoledb.dll
   18-Jan-2003  01:21  10.0.2003.117   10,101,248  Winproj.exe

WORKAROUND

To work around this problem:
  1. Open the project file.
  2. On the File menu, click Save As.
  3. On the Tools menu, click General Options.
  4. Remove the password.
  5. Save the file to a new location.
  6. Open the new project file.
  7. On the File menu, click Save As.
  8. On the Tools menu, click General Options.

    If you cannot open the file, there is no way to recover the file except from backup.
  9. Type the password you want to use to protect the file in the new location.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Project 2002 Service Pack 1.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kberrmsg kbopenfile kbpasswords kbsavefile kbProject2002SP1fix kbprb kbenv kbfix kbBug KB812644
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