User Profiles Are Not Unloaded After a New Printer Is Added to Windows (812503)

RESOLUTION

Windows XP service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   06-Jan-2003  18:23  5.1.2600.1155     287,232  Localspl.dll     
   06-Jan-2003  18:23  5.131.2600.1155   167,424  Wintrust.dll     


Windows XP 64-Bit Edition Version 2002

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   06-Jan-2003  18:23  5.1.2600.1155     956,416  Localspl.dll     IA64
   06-Jan-2003  18:23  5.131.2600.1155   544,768  Wintrust.dll     IA64
   06-Jan-2003  17:59  5.1.2600.1155     287,232  Wlocalspl.dll    X86
   06-Jan-2003  18:00  5.131.2600.1155   167,424  Wwintrust.dll    X86


Windows 2000

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   23-Apr-2003  14:42  5.0.2195.6739     593,168  Setupapi.dll