FIX: You receive a stop error when you shut down a stream class device (812416)

The information in this article applies to:

Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Advanced Server SP1
Microsoft Windows 2000 Advanced Server SP2
Microsoft Windows 2000 Advanced Server SP3
Microsoft Windows 2000 Professional
Microsoft Windows 2000 Professional SP1
Microsoft Windows 2000 Professional SP2
Microsoft Windows 2000 Professional SP3
Microsoft Windows 2000 Server
Microsoft Windows 2000 Server SP1
Microsoft Windows 2000 Server SP2
Microsoft Windows 2000 Server SP3

Compass:SRK021123600071

SYMPTOMS

When you shut down a desktop computer that has a TV card, you may receive the following stop error on a blue screen:

STOP: 0x0000009F (0x00000002,0x81746650,0x817472B0,0x00000000)
DRIVER_POWER_STATE_FAILURE

CAUSE

The video capture device is based on Microsoft Windows Driver Model (WDM) streaming architecture. The video capture device also contains two child devices, the tuner and the crossbar. At shutdown time, the IRP_MJ_POWER handler for the Stream.sys driver does not call the PoStartNextPowerIrp routine for its child devices, and an error occurs.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to obtain the latest Windows 2000 service pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

Modification Type:	Minor	Last Reviewed:	9/27/2005
Keywords:	kbHotfixServer kbQFE kbBug kbWin2kSP4fix kbStreaming kbfix KB812416 kbAudDeveloper