Error Message: "Windows Cannot Load the Locally Stored Profile" (812339)
The information in this article applies to:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
SYMPTOMSWhen you log on to Windows XP, it may take longer than you
expect. When you use CTRL-ALT-DELETE to log out, you may receive the following
error message: Windows cannot load the locally stored
profile: Insufficient security rights or a corrupted local file. Windows has
logged you in with a temporary profile any setting you make will not be
saved. CAUSEThis problem may occur if the directory that is associated
with the account has been deleted from the Documents and Settings
folder.RESOLUTIONNote Because there are several versions of Microsoft Windows, the
following steps may be different on your computer. If they are, see your
product documentation to complete these steps.
Create a New User AccountTo create a new user account, follow these steps:
- Start the computer in Safe Mode, and then restart the
computer.
- After the Power On Self Test (POST), press the F8 key.
- On the Windows Advanced Options menu,
use the ARROW keys to select Safe Mode, and then press ENTER.
- When you are prompted to select the operating system to
start, select Windows XP <edition>, where
<edition> is the edition of Windows XP that
you have installed, and then press ENTER.
- Log on as Administrator.
- On the "To begin, click your user name" screen, click
Administrator.
- Type the administrator password, and then press ENTER.
Note In some cases, the Administrator password may be set to a blank
password. In this case, do not type a password before you press
ENTER.
- In Control Panel, click User
Accounts.
- Create a new user account. Windows makes a new directory
for the account in the Documents and Settings folder.
- Quit the User Accounts tool, and then restart the computer.
STATUS Microsoft has confirmed that this is a
problem in Microsoft Windows XP.
REFERENCES For additional information about this problem, click the
following article number to view the article in the Microsoft Knowledge Base: 321305
How to Log On to Windows XP If You Forget Your Password or Your Password Expires
Modification Type: | Major | Last Reviewed: | 1/14/2003 |
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Keywords: | kbprb kberrmsg KB812339 |
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