Drop-Down Combo Boxes in Internet Explorer May Be Unexpectedly Large When You Use Windows XP SP1 (812269)


The information in this article applies to:

  • Microsoft Internet Explorer 6.0, when used with:
    • the operating system: Microsoft Windows XP Home Edition SP1
    • the operating system: Microsoft Windows XP Professional SP1

SYMPTOMS

If you are running Windows XP Service Pack 1 (SP1), when you click a drop-down combo box in Internet Explorer 6, the size of the drop-down combo box may increase to the full size of the window. Additionally, when you type the first letter of an item in a drop-down combo box to search through the list of items, the list may not scroll to the first list item that begins with that letter.

Note This problem may occur at all different resolution settings, and it may occur with various drop-down combo boxes in Internet Explorer.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date       Time  Version        Size   File name
   --------------------------------------------------
   06-Jan-03  2:03  6.0.2800.1155  900    Comctl32.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.
Modification Type:MinorLast Reviewed:10/10/2005
Keywords:kbHotfixServer kbQFE kbWinXPsp2fix kbQFE kbfix kbbug kbWinXPpreSP2fix KB812269 kbAudEndUser
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