XGEN: Exchange 2000 Server Service Pack 3 Setup Creates Unnecessary Entries in the Windows Registry (812093)


The information in this article applies to:

  • Microsoft Exchange 2000 Server SP3
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you install Microsoft Exchange 2000 Server Service Pack 3 (SP3), the following unnecessary keys are created in the Windows registry:

HKEY_CLASSES_ROOT\CLSID\//
HKEY_CLASSES_ROOT\CLSID\//\//
HKEY_CLASSES_ROOT\CLSID\{your
HKEY_CLASSES_ROOT\CLSID\AppID
HKEY_CLASSES_ROOT\CLSID\each
HKEY_CLASSES_ROOT\CLSID\for
HKEY_CLASSES_ROOT\CLSID\GUID}
HKEY_CLASSES_ROOT\CLSID\name'
HKEY_CLASSES_ROOT\CLSID\provider
HKEY_CLASSES_ROOT\CLSID\provider's
HKEY_CLASSES_ROOT\CLSID\s
HKEY_CLASSES_ROOT\CLSID\sections
HKEY_CLASSES_ROOT\CLSID\template
HKEY_CLASSES_ROOT\CLSID\this
HKEY_CLASSES_ROOT\CLSID\use
HKEY_CLASSES_ROOT\CLSID\WMI

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. The registry keys that are listed in the "Symptoms" section of this article do not cause damage and do not adversely affect the functionality of Exchange 2000 Server, nor are they necessary for the operation of Exchange 2000 Server. You can safely leave them on the computer and ignore them, or delete them. To delete the registry keys:
  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. Delete the following registry keys, and then quit Registry Editor:

    HKEY_CLASSES_ROOT\CLSID\//
    HKEY_CLASSES_ROOT\CLSID\//\//
    HKEY_CLASSES_ROOT\CLSID\{your
    HKEY_CLASSES_ROOT\CLSID\AppID
    HKEY_CLASSES_ROOT\CLSID\each
    HKEY_CLASSES_ROOT\CLSID\for
    HKEY_CLASSES_ROOT\CLSID\GUID}
    HKEY_CLASSES_ROOT\CLSID\name'
    HKEY_CLASSES_ROOT\CLSID\provider
    HKEY_CLASSES_ROOT\CLSID\provider's
    HKEY_CLASSES_ROOT\CLSID\s
    HKEY_CLASSES_ROOT\CLSID\sections
    HKEY_CLASSES_ROOT\CLSID\template
    HKEY_CLASSES_ROOT\CLSID\this
    HKEY_CLASSES_ROOT\CLSID\use
    HKEY_CLASSES_ROOT\CLSID\WMI

For additional information about how to obtain the latest Exchange 2000 Server service pack, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

For additional information about the fixes that are included in Exchange 2000 Server service packs, click the following article number to view the article in the Microsoft Knowledge Base:

311456 XGEN: List of Bugs Fixed by Exchange 2000 Server Service Packs

Modification Type:MajorLast Reviewed:10/21/2003
Keywords:kbenv kbBug KB812093
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