"Invalid Page Fault" Error Message When You Insert ClipArt (812081)


The information in this article applies to:

  • Microsoft Office 2000 Premium
  • Microsoft Office 2000 Professional
  • Microsoft Office 2000 Standard
  • Microsoft Office 2000

SYMPTOMS

When you try to insert ClipArt into an Office 2000 program, you may receive an error message that is similar to the following:
Office Program has caused an invalid page fault in module rpcrt4.dll

CAUSE

This issue may occur if the Oleaut32.dll file (version 2.40.4277) and the Olepro32.dll file (version 5.0.4518) are overwritten with different versions of these files.

RESOLUTION

To resolve this issue, extract the Oleaut32.dll file and the Olepro32.dll file from your Windows installation CD-ROM. To do this, use the appropriate method for your operating system.

Microsoft Windows XP and Microsoft Windows 2000

Use the Windows System File Checker tool to detect and replace damaged or overwritten Windows system files. To do this, follow these steps:
  1. Insert your Windows installation CD-ROM in your computer's CD-ROM drive or DVD-ROM drive, and then press and hold the SHIFT key as the CD-ROM loads, to turn off Autoplay.
  2. Click Start, and then click Run.
  3. In the Run dialog box, type SFC /scannow, and then click OK.
For additional information about the System File Checker tool, click the following article number to view the article in the Microsoft Knowledge Base:

310747 Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)

Windows Millennium Edition, Windows 98 Second Edition, Windows 98, and Windows 95

For additional information about how to extract compressed files for your operating system, click the following article number to view the article in the Microsoft Knowledge Base:

129605 HOW TO: Extract Original Compressed Windows Files

Modification Type:MinorLast Reviewed:1/6/2006
Keywords:kberrmsg kbprb KB812081 kbAudEndUser
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