Slow to Connect to a Web Site that Uses SSL Through Proxy Server 2.0 (812079)


The information in this article applies to:

  • Microsoft Proxy Server 2.0, when used with:
    • Microsoft Windows NT Server 4.0

SYMPTOMS

When you connect to a Web server that is running Secure Sockets Layer (SSL) through Proxy Server 2.0, it may take a longer time than you expect for the Web page to appear in your Web browser. For example, it may take up to one minute for the page to appear. This behavior only occurs when you view Web pages that are located on a secure Web server (https).

CAUSE

This issue may occur if your computer is not updated with the latest service packs that are available for Proxy Server 2.0 and Windows NT Server 4.0.

RESOLUTION

To resolve this issue, install Microsoft Windows NT 4.0 Service Pack 6a (SP6a), and then install Proxy Server 2.0 Service Pack 1 (SP1). Windows NT 4.0 Service Pack 6a must be installed on your computer before you install Proxy Server 2.0 SP1. Make sure that you apply the service packs in this order.

Note If you did not install Windows NT 4.0 SP6a after you installed Microsoft Windows NT 4.0 Option Pack, make sure that you install Windows NT 4.0 SP6a before you install Proxy Server 2.0 SP1. If you already installed Proxy Server 2.0 SP1, then it is safe to install Windows NT 4.0 SP6a after you install Proxy Server 2.0 SP1.

For more information about the sequence for installing Proxy Server 2.0 on a Windows NT 4.0 Server computer, visit the following Microsoft Web site:

http://www.microsoft.com/ntserver/techresources/deployment/NTserver/Install.asp#proxy

MORE INFORMATION

For additional information about how to install Proxy Server 2.0 SP1 and Windows NT 4.0 SP 6a, click the following article number to view the article in the Microsoft Knowledge Base:

252517 How to Install Microsoft Proxy 2.0 Service Pack 1 with Windows NT 4.0 Service Pack 6.0a

For more information about how to obtain Proxy Server 2.0 SP1, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=/support/servicepacks/proxy/2.0/sp1.asp

For additional information about how to obtain Windows NT 4.0 SP6a, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For additional information about how to troubleshoot a similar issue, click the following article number to view the article in the Microsoft Knowledge Base:

191414 Delayed Response to HTTPS Requests When Proxy 2.0 Runs over IIS 4.0

Modification Type:MinorLast Reviewed:5/27/2003
Keywords:KB812079
©2002 Microsoft Corporation. All rights reserved.