Proxy Services Do Not Start When You Start Your Proxy Server 2.0-Based Server (812077)
The information in this article applies to:
- Microsoft Proxy Server 2.0
SYMPTOMSWhen you start your Proxy Server 2.0-based server, the Proxy
Server 2.0 services may not start. Additionally, you may experience the
following symptoms:
- When you click the ISAPI Filters tab in
the Default Web Site Properties dialog box in the Internet
Service Manager snap-in, a red down arrow is displayed in the
Status column of the w3proxy filter. This arrow indicates that
the filter is not loaded.
- One or more events that are similar to the following events
are listed in the System log of the Event Viewer:
Date: <date> Event ID: 7000
Time: <time> Source: Service Control Manager
User: N/A Type: Error
Computer: <servername> Category: None
Description:
The Microsoft Proxy Server Administration service failed to start due to the following error:
Access is denied. Date: <date> Event ID: 14
Time: <time> Source: W3SVC
User: N/A Type: Error
Computer: <servername> Category: None
Description:
The HTTP Filter DLL c:\inetpub\scripts\proxy\w3proxy.dll failed to load. The
data is the error.
For additional information specific to this message please visit the Microsoft
Online Support site located at: http://search.support.microsoft.com/search/?adv=1.
Data:
0000: 05 00 00 00 - When you try to manually start the Proxy Server 2.0
services, you may receive an error message that is similar to the
following:
Could not start the Microsoft Proxy Server
Administration service on
\\Servername.
Error 0005: Access is
denied.
CAUSEThis behavior may occur if the SYSTEM account does not have
enough permissions to obtain access to the Proxy Server
2.0 installation location folder.RESOLUTIONTo resolve this issue, reset the security permissions on the
folder in which you installed Proxy Server 2.0: Note Because there are several versions of Microsoft Windows, the
following steps may be different on your computer. If they are, see your
product documentation to complete these steps.
- In Windows Explorer, right-click the folder in which you
installed Proxy Server 2.0, and then click
Properties.
- Click the Security tab, and then click
Permissions.
- Assign at least the following permissions to the Proxy
Server 2.0 installation folder and all its subfolders:
Everyone: Read SYSTEM: Full Control Administrators: Full Control - Click OK, and then click
Yes to replace security information on all existing subfolders
in the Proxy Server 2.0 installation folder.
- Click OK, and then quit Windows
Explorer.
- Restart the following services:
- World Wide Web Publishing service
- Microsoft Winsock Proxy service
- Microsoft Proxy Server Administration
- Make sure that the Socks Proxy and the Web Proxy services
start by viewing them in the Microsoft Proxy Server Microsoft Management
Console (MMC):
- Click Start, point to
Programs, point to Microsoft Proxy Server,
and then click Microsoft Management Console.
- Under Console Root, expand
Internet Information Server, and then expand your server. If
(Stopped) is not displayed next to Socks
Proxy and Web Proxy, the services are
running.
- Make sure that a green up arrow is displayed in the
Status column of the W3proxy.dll ISAPI filter in the
Default Web Site Properties dialog box:
- Click Start, point to
Programs, point to Microsoft Proxy Server,
and then click Microsoft Management Console.
- Under Console Root, expand
Internet Information Server, and then expand your
server.
- Right-click Default Web Site, and then
click Properties.
- Click the ISAPI Filters tab, and then
view the Status column of the w3proxy item in the list of
installed filters.
Modification Type: | Major | Last Reviewed: | 7/17/2006 |
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Keywords: | kberrmsg kbprb KB812077 |
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