XADM: Mailbox Deletions Come Back After ADC Replication Cycle (812067)


The information in this article applies to:

  • Microsoft Exchange 2000 Server

SYMPTOMS

If you use Active Directory User and Computers to delete an Exchange Server 5.5 mailbox from Windows 2000 Active Directory, the deleted mailbox is replicated back to Active Directory. This behavior occurs only if Active Directory Connector (ADC) between the Exchange Server 5.5 and Active Directory is a two-way Connection Agreement that is configured to save deletes to a CSV/LDF file.

CAUSE

This problem occurs because the ADC is disabling the Exchange Server 5.5 mailbox (as expected), but it does not update the ReplicatedObjectVersion attribute. The ADC sees the deletion in Active Directory, it tombstones the ADCGlobalNames attribute on the Exchange Server 5.5 object. However, because ADC does not update the ReplicatedObjectVersion attribute, it now treats this deletion as the newest change. On the next cycle, ADC replicates the mailbox from Exchange Server 5.5 back to Active Directory.

RESOLUTION

Cumulative Patch Information

To resolve this problem, obtain the March 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

813840 XGEN: March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: ADC

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
    Date         Time     Version       Size      File name
   --------------------------------------------------------
   23-Dec-2002  22:09    6.0.6389.0    757,760   Adc.exe
NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.
Modification Type:MinorLast Reviewed:10/10/2005
Keywords:kbHotfixServer kbQFE kbQFE kbfix kbExchange2000preSP4fix kbbug kbExchange500preSP3fix kbExchange550sp4Fix kbExchange550preSP5fix kbExchange550preSP4fix kbExchange2000preSP2fix kbExchange2000preSP1fix KB812067
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