Gemplus Smartcard Drivers Are Not Included in Windows Server 2003 (811943)


The information in this article applies to:

  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, 64-Bit Datacenter Edition
  • Microsoft Windows Server 2003, 64-Bit Enterprise Edition

SYMPTOMS

You cannot use the drivers that are included in Windows Server 2003 to install your Gemplus GemPC430 smart card reader. When you connect the GemPC430 smart card reader to your computer, the Hardware Installation Wizard cannot find the correct drivers. This occurs although the online help file states that the smart card reader is supported.

CAUSE

This issue occurs because the drivers for the GemPC430 smart card reader are not included in Windows Server 2003. You can use the GemPC430 smart card reader with Windows Server 2003, but you must first obtain drivers from Gemplus.

RESOLUTION

To resolve this issue, contact Gemplus to obtain updated drivers for your GemPC430 smart card reader.

For information about how to contact Gemplus, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:6/6/2003
Keywords:kbprb KB811943
©2002 Microsoft Corporation. All rights reserved.