The Minimize and Maximize Buttons May Not Work When You Are Using SMS Remote Control Viewer on a Windows XP Computer (811644)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
  • Microsoft Systems Management Server 2.0 SP1
  • Microsoft Systems Management Server 2.0 SP2
  • Microsoft Systems Management Server 2.0 SP3
  • Microsoft Systems Management Server 2.0 SP4

SYMPTOMS

When you are remotely controlling a Systems Management Server (SMS) client from a Microsoft Windows XP-based computer, the control buttons on the Quick Viewer window might be distorted. Specifically, the Minimize button might not work. The button shifts positions and is distorted when you try to minimize the Quick Viewer window.

CAUSE

SMS Remote Control assumes that the buttons have a fixed size, and the Windows XP-style buttons are larger than the Windows Classic-style buttons. When the Quick Viewer window is redrawn, the button positions are shifted based on the Windows Classic-style button sizes.

WORKAROUND

To work around this problem, use the Windows Classic-style buttons. To do this, click Windows Classic style in the Windows and Buttons box on the Appearance tab in the Display Properties dialog box.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:5/23/2003
Keywords:kbHelpDesk kbprb KB811644
©2002 Microsoft Corporation. All rights reserved.