High "Total Errors" Values in System Monitor During a Terminal Services Session (811634)

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this fix.

To resolve this problem immediately, download the fix by clicking the download link later in this article or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version        Size     File name
   --------------------------------------------------------
   10-Feb-2003  14:57  5.0.2195.6654  125,712  Icaapi.dll
   07-Oct-2002  20:29  5.0.2195.6609   93,456  Licmgr.exe
   15-Jan-2003  13:59  5.0.2195.6654  329,488  Lserver.exe
   10-Feb-2003  14:57  5.0.2195.6659   26,384  Mstlsapi.dll
   06-Mar-2003  11:55  5.0.2195.6680  100,248  Rdpwsx.dll
   30-Jan-2003  18:23  5.0.2195.6660  142,608  Termsrv.exe
   20-Mar-2003  20:19  5.0.2195.6672   23,312  Tls236.dll
   10-Feb-2003  14:57  5.0.2195.6623   37,648  Winsta.dll