Offline files and folders are not available in Windows 2000 Professional (811549)
The information in this article applies to:
- Microsoft Windows 2000 Professional
SYMPTOMS
When you log on to your Microsoft Windows 2000 Professional-based computer, you may find that your offline files and folders are not available. When you view or use a folder that has been made available offline, the files or folders it contains may be missing.
CAUSEThis problem may occur if all the following conditions are true:
- Your computer is running Windows 2000 Service Pack 3 (SP3) or earlier.
- Another user logged on to the computer before you logged on to the computer.
- The other user's local user profile was deleted from the computer.
RESOLUTIONService pack informationTo resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: 260910 How to obtain the latest Windows 2000 service pack STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was corrected in Windows 2000 Service Pack 4 (SP4).
| Modification Type: | Minor | Last Reviewed: | 9/27/2005 |
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| Keywords: | kbHotfixServer kbQFE kbtshoot kbfix kbBug KB811549 kbAudEndUser |
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