Configure Slow Link Speed Group Policy does not force offline files to offline mode when a slow link is detected (811525)



The information in this article applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional 64-Bit Edition (Itanium)
  • Microsoft Windows XP Service Pack 1, when used with:
    • Microsoft Windows XP Professional
    • Microsoft Windows XP Professional 64-Bit Edition (Itanium)
  • Microsoft Windows XP Tablet PC Edition
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Advanced Server SP3
  • Microsoft Windows 2000 Advanced Server SP4
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Server SP3
  • Microsoft Windows 2000 Server SP4
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Professional SP2
  • Microsoft Windows 2000 Professional SP3
  • Microsoft Windows 2000 Professional SP4


Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

SYMPTOMS

When you use the Configure Slow Link Speed Group Policy, a network connection speed that is slower than the threshold that is specified does not force Offline Files to Offline Mode. As a result, redirected folders are still accessed over the network instead of the local offline copy being used.

RESOLUTION

Windows XP

Service pack information

To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information

A supported feature that modifies the product's default behavior is now available from Microsoft, but it is only intended to modify the behavior that this article describes. Apply it only to systems that specifically require it. This feature may receive additional testing. Therefore, if the system is not severely affected by the lack of this feature, we recommend that you wait for the next Windows XP service pack that contains this feature.

To obtain this feature immediately, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP Professional
   Date         Time   Version          Size  File name
   -----------------------------------------------------
   26-Feb-2003  00:04  5.1.2600.112  393,216  Mrxsmb.sys
   26-Feb-2003  00:04  5.1.2600.112  152,832  Rdbss.sys
Windows XP Professional with Service Pack 1
   Date         Time   Version           Size  File name
   ------------------------------------------------------
   25-Feb-2003  23:18  5.1.2600.1175  400,896  Mrxsmb.sys
   25-Feb-2003  23:18  5.1.2600.1175  154,880  Rdbss.sys
Windows XP Professional 64-Bit Edition (Itanium)
   Date         Time   Version            Size  File name
   -------------------------------------------------------
   26-Feb-2003  00:05  5.1.2600.112  1,240,192  Mrxsmb.sys
   26-Feb-2003  00:05  5.1.2600.1      481,792  Rdbss.sys
Windows XP Professional 64-Bit Edition (Itanium) with Service Pack 1
   Date         Time   Version             Size  File name
   --------------------------------------------------------
   25-Feb-2003  23:19  5.1.2600.1175  1,259,392  Mrxsmb.sys
   25-Feb-2003  23:19  5.1.2600.1175    489,216  Rdbss.sys

Windows 2000

To resolve this problem, obtain Update Rollup 1 for Windows 2000 SP4. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

891861 Update Rollup 1 for Windows 2000 SP4 and known issues

Hotfix information

A supported feature that modifies the product's default behavior is now available from Microsoft, but it is only intended to modify the behavior that this article describes. Apply it only to systems that specifically require it. This feature may receive additional testing. Therefore, if the system is not severely affected by the lack of this feature, we recommend that you wait for the next Windows 2000 service pack that contains this feature.

To obtain this feature immediately, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time    Version          Size  File name
   ------------------------------------------------------
   04-Jun-2003  17:18  5.0.2195.6752  407,792  Mrxsmb.sys
   04-Jun-2003  17:18  5.0.2195.6752  168,496  Rdbss.sys

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows XP Service Pack 2.

MORE INFORMATION

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.This section describes improvements to the Offline Files feature of Windows XP and Windows 2000 that is included with this update.

With the new functionality that is included in this update, Offline Files can automatically go offline if a slow link to a server is detected. Additionally, Offline Files detects the actual throughput of the connection to the server as the connection speed.

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Overview of the "Configure Slow Link Speed" feature

In Windows XP and Windows 2000, there is a Configure Slow Link Speed Group Policy setting to define a slow link speed for use with Offline Files. You can configure a threshold value that Offline Files recognizes as a "slow" network connection. Offline Files then recognizes any network connection speed that is slower than this value as a slow link. This policy prevents Offline Files from automatically reconnecting to the server when the server is detected.

However, the behavior of this policy in Windows XP Service Pack (SP) 1 and Windows 2000 SP4 is applicable only after you are already offline. That is, on a Windows XP or Windows XP SP1-based computer, this policy does not force Offline Files to offline mode when a slow link is detected. You must first use the Csccmd /disconnect command-line option to manually force Offline Files into offline mode.

The new behavior of Offline Files (after you install this update) permits Offline Files to automatically go offline if a slow link is detected. When Offline Files starts, it checks the SlowLinkSpeed setting that is configured either in the registry or in Group Policy. It compares each server that is in its database to the specified threshold value, and it individually marks each server that meets the criteria for a slow link to go into Offline Mode. You do not have to already be offline (or manually run the Csccmd /disconnect command-line option to go offline) for the Configure Slow Link Speed policy to apply on a Windows XP or Windows 2000-based computer that has this update installed.

Additionally, the new functionality of Offline Files permits Offline Files to detect the actual speed of the network connection to the server (instead of the speed of the network adapter of the client) as the connection speed.

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How to use the "Go Offline on Slow Link" feature

To use this feature, follow these steps.
  1. Enable and configure the Configure Slow Link Speed Group Policy setting by using the Group Policy snap-in.
  2. Add the following REG_DWORD entry to the Windows registry and assign it a value of 1:

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\NetCache\GoOfflineOnSlowLink

    To do so:
    1. Click Start, and then click Run.
    2. Type regedit, and then click OK.
    3. Locate, and then click the following registry key:

      HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\NetCache

    4. On the Edit menu, point to New, and then click DWORD Value.
    5. Type GoOfflineOnSlowLink, and then press ENTER.
    6. In the right pane, double-click the GoOfflineOnSlowLink value that you created in step 2e.
    7. In the Value data box, type 1, and then click OK.
    8. Quit Registry Editor.
  3. Restart the computer.

    If a slow link to the server is detected, Offline Files automatically goes offline.
Note To modify the value that defines a slow link, use the Group Policy snap-in to configure the Configure Slow Link Speed Group Policy setting with the value that you want, and then restart the computer.

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How to synchronize files

To synchronize files, click Client Side Caching in the notification area at the far right of the taskbar.

If the server is offline because of a slow link (where a connection is available to the server, but the connection is slow), your files are synchronized, but you remain offline. In this way, you can work offline and synchronize your files whenever you want to, even over slow links.

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How to return to online status

If the speed of the network connection to the server is faster than the value that is defined for the slow link, Offline Files no longer considers the network speed "slow." To return to online status:
  • Perform a manual synchronization.

    -or-
  • The server automatically returns to online status if both of the following conditions are true:
    • No files were modified on the client when the server was offline.
    • There are no open handles to the server.
If you want to return to online status when a the network connection is still detected as a slow link, use the Group Policy snap-in to change the value that you set for the slow link in the Configure Slow Link Speed Group Policy setting, and then restart the computer.

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How to turn off the "Go Offline on Slow Link" feature

To turn off this feature, set the following registry value to 0:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\NetCache\GoOfflineOnSlowLink

To do so:
  1. Click Start, and then click Run.
  2. Type regedit, and then click OK.
  3. Locate, and then click the following registry key:

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\NetCache

  4. In the right-pane, double-click GoOfflineOnSlowLink.
  5. In the Value data box, type 0, and then click OK.
  6. Quit Registry Editor.
  7. Restart the computer.
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REFERENCES

For more information about the Offline Files feature in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:

307853 How to use offline files in Windows XP

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Modification Type:MajorLast Reviewed:10/21/2005
Keywords:kbHotfixServer kbQFE kbQFE kbHOWTOmaster kbfix kbBug KB811525