Combat Flight Simulator 3: How to Troubleshoot Joystick Problems (811463)

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Download and Install the Combat Flight Simulator 3 Update

The Combat Flight Simulator 3 update addresses many issues. To download and install the update, or for more information about the update, visit the following Microsoft Web site:

Check the Game Controller Connection to the Computer

If you use a game port game controller, verify that the game controller is connected directly to the game port in your computer. Combat Flight Simulator 3: Battle for Europe does not support game controllers that are connected to the computer through another game controller. Game controllers or game port adapters may interfere with communication between the game port and the game controller.

If you use a universal serial bus (USB) game controller, verify that the game controller is connected properly to the USB port in your computer or to a compatible USB hub that is connected to the USB port in your computer. Disconnect all game controllers from your computer except the game controller that you want to use to play the game.

Note Microsoft Windows NT 4.0 does not support daisy-chained game controllers, game port adapters, or USB game controllers.

Install the Latest Version of Microsoft DirectX

Note Combat Flight Simulator 3: Battle for Europe includes DirectX version 8.2. To download and install the latest version of DirectX, visit the following Microsoft Web site:

Obtain and Install Updated Device Drivers

Contact the manufacturer of your game controller to inquire about how to obtain and install the latest version of the driver for your game controller. If your game controller is connected to the game port in your sound card, contact the manufacturer of your sound card to inquire about how to obtain and install the latest version of the sound driver for your sound card.

For information about how to contact your game controller manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

Disable the SideWinder Game Device Profiler

If you use a SideWinder game controller, disable the SideWinder Game Device Profiler or SideWinder Game Controller software. To do this, right-click Game Controller Software on the right side of the taskbar, and then click Unload or Disable.