Windows Media Player Error Message if the Year Is Not Correct (811255)


The information in this article applies to:

  • Microsoft Windows Media Player 7

SYMPTOMS

When you start Windows Media Player, you may receive an error message that is similar to the following:
Windows Media Player has encountered a problem and needs to close. We are sorry for the inconvenience

CAUSE

This issue may occur if the year is set incorrectly in the Date and Time tool in Control Panel.

RESOLUTION

To resolve this issue, correct the year setting in the Date and Time tool in Control Panel:
  1. Click Start, click Control Panel, and then double-click Date and Time.
  2. Change the date and time settings to the correct year, month, day and time.
  3. Click OK.
Modification Type:MinorLast Reviewed:5/27/2003
Keywords:kbprb KB811255
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