BUG: BizTalk Adapter for MQSeries Stops Receiving Messages (811244)

RESOLUTION

The following steps assume that you have all components of BizTalk Adapter for MQSeries installed on the same computer. If you install the Remote MQSeries Helper Component (MQHelper) on a different computer, you must follow the steps for the MQHelper component on that computer.WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

1. Stop the BizTalk Adapter for MQSeries service.
2. Open the Component Services Microsoft Management Console (MMC), and then delete the three components of the BizTalk Adapter for MQSeries package.
3. At a command prompt, locate the Program files\BizTalk Adapter for MQSeries folder, and the do the following:
   1. At the command prompt, type the following command, and then press ENTER to register the Mtbworker.dll component:

      regsvr32 mtbworker.dll

   2. At the command prompt, type the following command, and then press ENTER to register the Mqhelper.dll component:

      regsrv32 mqhelper.dll

4. At the command prompt, type the following command, and then press ENTER to start Registry Editor:

   regedt32.exe

5. In Registry Editor, do the following:
   1. Locate the following registry key, and then change the value of ThreadingModel to Both:

      HKEY_CLASSES_ROOT\CLSID\{10D8B90D-F6A8-4ECB-A3C1-852A41945B0E}\InprocServer32

      This is the GUI of the MTBWorker component.
   2. Locate the following registry key, and then change the value of ThreadingModel to Both:

      HKEY_CLASSES_ROOT\CLSID {FF1753A4-419C-4168-91AB-FFFF5F064CB5}\InprocServer32

      This is the GUI of the MQHelper component.
6. Open the Component Services MMC, right-click the Components folder of the BizTalk Adapter for MQSeries package, and then click New.
7. On the Welcome to the COM Component Install Wizard page, click Next.
8. Click Import components that are already registered.
9. On the Choose Components to Import page, select MTBWork.Config, MTBWorker.Work, and MQHelper.RemoteQM.
10. Click Next, and then click Finish.
11. In the Component Services MMC, do the following:
    1. Open Properties for MQHelper.RemoteMQ.1, and then set Transactions to Required.
    2. Open Properties for MTBWorker.Work.1, and then set Transactions to Required New.
12. Start the BizTalk Adapter for MQSeries service.