Windows Media Player Does Not Play Windows Media Video 9 Content Correctly (811166)
The information in this article applies to:
- Microsoft Windows Media Player 9 Series for Windows XP
- Microsoft Windows Media Player 9 Series for Windows 2000
- Microsoft Windows Media Player 9 Series for Windows Millennium Edition
- Microsoft Windows Media Player 9 Series for Windows 98 Second Edition
- Microsoft Windows Media Player for Windows XP Home Edition
- Microsoft Windows Media Player for Windows XP Professional
- Microsoft Windows Media Player 7.1
- Microsoft Windows Media Player 7
SYMPTOMSWhen you try to use Windows Media Player to play Windows
Media Video 9 content, the video plays as still images, or not at all.
CAUSEThis issue occurs if you have Windows Media Video 9 codecs
that are not up to date. Some of the Windows Media Video 9 codecs that were
available during the initial beta period do not have the fixes that were made
after the beta release on September 4, 2002.RESOLUTIONTo resolve this issue, download the updated Windows Media
Video 9 codecs. To do so, follow these steps:
- Start Internet Explorer.
- On the Tools menu, select Internet
Options.
- On the General tab, in the
Temporary Internet Files section, click
Settings.
- Click View Objects.
- Right-click
{33564D57-9980-0010-8000-00AA00389B71}, and then click
Remove.
- Close the Downloaded Program Files window, click
OK to close the Settings dialog box, and then
click OK to close the Internet Options dialog box.
- Click Start, click Run,
type the following command, and then click OK:
rundll32 advpack.dll,LaunchINFSection
c:\windows\inf\wmv9dmo.inf,Uninstall
The next time that Windows Media Player tries to play Windows Media Video 9 content, it will download the new Windows Media Video 9 codec. STATUS Microsoft has confirmed that this is a problem in the
Microsoft products that are listed at the beginning of this article..
| Modification Type: | Major | Last Reviewed: | 8/17/2006 |
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| Keywords: | kbprb KB811166 |
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