Setup repeatedly stops and restarts in Windows XP (811150)
The information in this article applies to:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
SYMPTOMSWhen you try to install Microsoft Windows XP, you may experience a
repeating chain of events that includes some or all of the following:
- You receive the following error message when you try to
format your hard disk during setup:
Setup has performed maintenance on your hard disk. You must restart your computer to continue with Setup.
- You receive the following message during setup:
Setup is unable to perform the requested operation on the selected partition. This partition contains temporary Setup files that are required to complete the installation.
- The computer stops responding (hangs or freezes), and then
you receive the following fatal error message:
An error
has been encountered that prevents setup from continuing. One of the components
that windows needs to continue setup could not be installed. Data error "cyclic
redundancy check"
When you restart your computer after you receive these
messages, Setup starts again, and the process may repeat. CAUSEThis issue may occur if your hard disk is damaged or
corrupted. You receive the error messages because the Setup program is trying to repair the
problem on your hard disk.RESOLUTIONTo resolve this issue, use the following methods in the
order that they are presented until the issue is resolved. Method 1: Let the Setup program repair the hard disk Repeat the cycle of running Setup, restarting your computer when
prompted, and then allowing Setup to repair the disk. Setup may successfully
complete after several repetitions. If the cycle continues after several
repetitions, go to method 2. Method 2: Run "chkdsk /r" from the Recovery ConsoleTo run chkdsk /r from the recovery console, follow these
steps:
- Restart the computer.
- When the "Welcome to Setup" screen appears, press R to
start the Recovery Console.
- If you have a dual-boot or multiple-boot computer, choose
the installation that you need to access from the Recovery Console.
- When you are prompted to do so, type the administrator
password. If the administrator password is blank, press ENTER.
- At the command prompt, type chkdsk
/r, and then press ENTER.
- When Chkdsk has finished running, read the results, and
then take any necessary steps to complete the process. For example, you may be
prompted to run chkdsk /f to fix certain
problems.
- Restart the computer, and then try to run Setup
again.
Method 3: Replace your hard disk driveIf your hard disk drive is damaged and cannot be repaired, you may have
to replace it. Contact your computer manufacturer, the retailer where you
bought it, or a qualified repair technician for information about replacing
your hard disk.
Modification Type: | Major | Last Reviewed: | 1/3/2006 |
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Keywords: | kberrmsg kbprb KB811150 |
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