DirectX: DirectPlay Games Do Not Start (811073)


The information in this article applies to:

  • Microsoft Windows XP Home Edition SP1
  • Microsoft Windows XP Professional SP1
  • Microsoft Windows Millennium Edition
  • Microsoft Windows 2000 Professional
  • Microsoft DirectX 9.0 Runtime

SYMPTOMS

You try to start a game, but that game does not start.

CAUSE

This issue may occur when both of the following conditions exist:
  • You try to start a DirectPlay based game that uses DirectX 7 technology.
  • Your local computer account is not a member of the Administrators group.

RESOLUTION

To resolve this issue, use one of the following methods:

Method 1: Add Your Account to the Administrators Group

To add your account to the Administrators group:
  1. Use any account that has administrative credentials to log on to the local computer.
  2. Click Start, click Run, type lusrmgr.msc in the Open box, and then press ENTER.
  3. In the left pane, click Users.
  4. In the right pane, right-click your user name, and then click Properties.
  5. Click the Member Of tab, click Add, and then click Advanced.
  6. Click Find Now, click Administrators, and then click OK three times.
  7. Log off, and then log on with your usual credentials.

Method 2: Upgrade to the Latest Version of DirectX

For information about installing the latest version of DirectX, visit the following Microsoft Web site:

http://www.microsoft.com/windows/directx

REFERENCES

For additional information about restoring the operating system to a previous state, click the following article number to view the article in the Microsoft Knowledge Base:

306084 HOW TO: Restore the Operating System to a Previous State in Windows XP

Modification Type:MinorLast Reviewed:1/10/2006
Keywords:KB811073
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