SYMPTOMS
When you attach a file to a message by using Outlook Web Access, and the attachment causes the message to go over the
your mailbox size limits or your storage limits, you receive the following error message:
You have exceeded the storage limit on your mailbox.
Delete some mail from your mailbox or contact your system administrator to
adjust your storage limit.
You cannot remove the
attachment. The message has to be closed and a new message must be created.
RESOLUTION
Cumulative Patch Information
To resolve this problem, obtain the March 2003 Exchange 2000
Server Post-Service Pack 3 (SP3) Rollup.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
813840
XGEN: March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup
Hotfix Information
A supported fix
is now available from Microsoft, but it is only intended to correct the problem
that is described in this article. Apply it only to computers that are
experiencing this specific problem. This fix may receive additional testing.
Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next Microsoft Exchange 2000 Server service
pack that contains this hotfix.
To resolve this problem immediately,
contact Microsoft Product Support Services to obtain the fix. For a complete
list of Microsoft Product Support Services phone numbers and information about
support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The typical support costs
will apply to additional support questions and issues that do not qualify for
the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Component:
MDB
Date Time Version Size File name
--------------------------------------------------
12-Dec-2002 19:23 6.0.6383.0 3,915,776 Cdoex.dll
12-Dec-2002 19:23 6.0.6383.0 3,567,616 Excdo.dll
12-Dec-2002 19:12 6.0.6383.0 258,048 Exmime.dll
12-Dec-2002 19:15 6.0.6383.0 1,691,648 Exoledb.dll
12-Dec-2002 18:38 6.0.6383.0 2,260,992 Mdbmsg.dll
12-Dec-2002 18:10 6.0.6383.0 32,768 Mdbrole.dll
12-Dec-2002 19:11 6.0.6383.0 4,587,520 Store.exe
Important Because of file dependencies, this update requires Microsoft
Exchange 2000 Server Service Pack 3 (SP3).
For additional information, click the
article number below to view the article in the Microsoft Knowledge Base:
301378 How to Obtain the Latest Exchange 2000 Server Service Pack