SYMPTOMS
When you apply security package MS02-048
on Windows 2000-based workstations, you must then request a smart card enrollment certificate as a local administrator so that non-administrator
users can request a certificate later. If you do not request the certificate, non-administrator users who request the certificate receive the following error message:
The proper version of the ActiveX control failed to download and install. You may...
For additional information about security package MS02-048, click the following article number to view the article in the Microsoft Knowledge Base:
323172
MS02-048: Flaw in Certificate Enrollment Control May Cause Digital Certificates to Be Deleted
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported fix is now available
from Microsoft, but it is only intended to correct the problem that is
described in this article. Apply it only to computers that are experiencing
this specific problem. This fix may receive additional testing. Therefore, if
you are not severely affected by this problem, Microsoft recommends that you
wait for the next Windows 2000 service pack that contains this hotfix.
To
resolve this problem immediately, contact Microsoft Product Support Services to
obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web
site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The typical support costs
will apply to additional support questions and issues that do not qualify for
the specific update in question.
The English version of
this fix has the file attributes (or later) that are listed in the following
table. The dates and times for these files are listed in coordinated universal
time (UTC). When you view the file information, it is converted to local time.
To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
---------------------------------------------------------
05-Aug-2002 09:43 5.131.2195.5938 48,568 Scrdenrl.dll
Note To use this hotfix, first apply security package MS02-048. Then, apply the hotfix that is described in this article.