MSBBN: Cannot Connect More Than One Computer to AOL Broadband Service by Using Microsoft Broadband Networking Hardware (810958)


The information in this article applies to:

  • Microsoft Broadband Networking Wireless Base Station MN500
  • Microsoft Broadband Networking 10 100 Ethernet Wired Base Station MN100

SYMPTOMS

When you try to connect multiple computers to the Internet by using the Microsoft Broadband Networking programs listed at the beginning of this article, you may not be able to connect more than one computer.

CAUSE

This issue may occur if your Internet service provider (ISP) is AOL Broadband.

MORE INFORMATION

The AOL Broadband Internet service does not support the connection of multiple computers through base stations, routers, or gateways, such as the Microsoft Broadband Networking Base Station products.

There may be third-party networking products that do successfully share the connection. For information about possible resolutions to this issue, contact AOL Support. To do this, visit the following AOL Web site:

http://www.aol.com/nethelp/findinghelponaol.html

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:1/7/2006
Keywords:KB810958
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