PRB: "Catastrophic Failure" Error Message When You Create an Organization in Messaging Manager (810818)



The information in this article applies to:

  • Microsoft BizTalk Server 2002

SYMPTOMS

When you try to create an organization, either through code or through the Messaging Manager application, you may receive the following error message:
Catastrophic Failure
0x8000ffff

CAUSE

This problem occurs because a registry value is missing or has been corrupted.

RESOLUTION

To resolve this problem, reinstall BizTalk Server 2002 while you are logged on locally to the server.

STATUS

This behavior is by design.

MORE INFORMATION

When you create organizations, the BizTalk Object model verifies the edition of the product that is installed by parsing a value from the registry. This value is created during setup and is unique to each computer and each installation. If this registry check fails, or if the value that is retrieved is missing or has been corrupted, the function call returns 0x8000fff.

This problem has been seen to occur on a server where BizTalk Server 2002 was installed through Terminal Services. Installing Microsoft BizTalk Server by using Terminal Services is not supported.

Modification Type:MajorLast Reviewed:1/2/2003
Keywords:kbprb KB810818