RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
To resolve this problem, download the Critical Update:
810649. To do this, visit the following Microsoft Windows Update Web site:
The following files are available for download from the Microsoft
Download Center:
All Languages Except NEC Japanese
Download
the 810649_W2K_SP4_X86_<ln>.exe package
now.Where <ln> is the value that
represents a specific language in the following table:
|
Arabic | ar |
Chinese (Simplified) | cn |
Chinese (Traditional) | tw |
Czech | cz |
Danish | da |
Dutch (Nederlands) | nl |
English | en |
Finnish | fi |
French | fr |
German | de |
Greek | el |
Hungarian | hu |
Italian | it |
Japanese | ja |
Korean | ko |
Norwegian | no |
Polish | pl |
Portuguese (Brazil) | br |
Portuguese (Portugal) | pt |
Russian | ru |
Spanish | es |
Swedish | sv |
Turkish | tu |
NEC Japanese
Download
the 810649_W2K_SP4_nec98_JA.exe package
now.The English version of this fix has the
file attributes (or later) that are listed in the following table. The dates
and times for these files are listed in coordinated universal time (UTC). When
you view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------
22-Nov-2002 16:58 5.00.2195.6139 150,800 Accwiz.exe
10-Dec-2002 17:37 5.00.2195.6157 301,328 Appwiz.cpl
26-Nov-2002 14:23 5.2.3644.0 10,752 Hh.exe
26-Nov-2002 14:23 5.2.3718.0 513,632 Hhctrl.ocx
10-Dec-2002 17:37 5.2.3644.0 37,888 Hhsetup.dll
10-Dec-2002 17:37 5.2.3644.0 143,872 Itircl.dll
10-Dec-2002 17:37 5.2.3644.0 122,368 Itss.dll
22-Nov-2002 16:59 5.00.2195.6139 43,792 Magnify.exe
22-Nov-2002 16:58 5.00.2195.6139 24,848 Narrator.exe
22-Nov-2002 16:59 5.00.2195.6139 221,456 Osk.exe
10-Dec-2002 17:37 5.00.3502.6139 1,099,536 Shdocvw.dll
10-Dec-2002 17:37 5.00.3502.6144 2,354,448 Shell32.dll
10-Dec-2002 17:37 5.00.3502.6139 408,848 Urlmon.dll
10-Dec-2002 11:24 5.0.2195.6157 155,136 Sp3res.dll