This problem occurs because there was a property missing on
a folder when information store maintenance cleaned up deleted messages that
were past their retention time. Even if you run the Isinteg utility against the
database, it does not report or fix this problem .
RESOLUTION
Cumulative Patch Information
To resolve this problem, obtain the March 2003 Exchange 2000
Server Post-Service Pack 3 (SP3) Rollup.
For additional information,
click the following article number to view the article in the Microsoft
Knowledge Base:
813840 XGEN: March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup
Hotfix Information
A supported fix
is now available from Microsoft, but it is only intended to correct the problem
that is described in this article. Apply it only to computers that are
experiencing this specific problem. This fix may receive additional testing.
Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next Microsoft Exchange 2000 Server service
pack that contains this hotfix.
To resolve this problem immediately,
contact Microsoft Product Support Services to obtain the fix. For a complete
list of Microsoft Product Support Services phone numbers and information about
support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The typical support costs
will apply to additional support questions and issues that do not qualify for
the specific update in question.
Component: Information
Store
The English version of this fix has the file attributes (or
later) that are listed in the following table. The dates and times for these
files are listed in coordinated universal time (UTC). When you view the file
information, it is converted to local time. To find the difference between UTC
and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------
13-Nov-2002 22:47 6.0.6365.0 3,915,776 Cdoex.dll
13-Nov-2002 22:47 6.0.6365.0 3,567,616 Excdo.dll
13-Nov-2002 22:36 6.0.6365.0 258,048 Exmime.dll
13-Nov-2002 22:39 6.0.6365.0 1,691,648 Exoledb.dll
13-Nov-2002 21:59 6.0.6365.0 2,256,896 Mdbmsg.dll
13-Nov-2002 21:34 6.0.6365.0 32,768 Mdbrole.dll
13-Nov-2002 22:35 6.0.6365.0 4,587,520 Store.exe
Note Because of file dependencies, this update requires Microsoft
Exchange 2000 Server Service Pack 3 (SP3).
For additional information, click the
article number below to view the article in the Microsoft Knowledge Base:
301378 How to Obtain the Latest Exchange 2000 Server Service Pack