You receive an "Unknown Error" error message when you accept updates from multiple projects from Microsoft Project Web Access in Microsoft Project 2002 (810614)


The information in this article applies to:

  • Microsoft Project Standard 2002
  • Microsoft Project Professional 2002

SYMPTOMS

In Microsoft Project 2002 when you accept updates from multiple project files at the same time from Microsoft Project Web Access (PWA), the update fails, and you receive the following error message:
Some approved task changes cannot be updated in Microsoft Project files.

Click view details for more information.
If you rejected a task, the resource has been notified via e-mail.
Please save your Microsoft Project files with the new updates. The updated tasks will remain in the table until you save the project files.
The following projects were not updated correctly for the following reasons: 1. Filename: Unknown Error

WORKAROUND

To work around this problem, follow these steps.

Note These steps are accurate as of August 2003.
  1. In Project 2002, remove the Each time I publish to Microsoft Project Server, show dialog confirming success option. To do so, follow these steps:
    1. Start and log on to Project 2002.
    2. On the Tools menu, click Options, and then click Collaboration tab.
    3. In the Collaboration dialog box, click to clear the Each time I publish to Microsoft Project Server, show dialog confirming success dialog box.
  2. Change the value for the GetConfirmationDialog registry value from 1 to 0 to disable in the following client registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\MS Project\Options\Workgroup

MORE INFORMATION

For additional information, see the Microsoft Project 2002 Resource Kit (PRK). To do so, visit the following Microsoft Web site:

http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtechnol/project/default.asp?frame=true

Active Directory can be used to "push" this registry change out to users.

There is a Project Administrative Template file in the Project Resource Kit. The file would be loaded into the policy in the policy editor. Click to select the check box for the option that you want to lock down, and then save the policy file to the domain controller for the domain that you want to affect. The policy will take effect for all domain users and computers that are in the domain.

You can use System Policies to lock down these settings on older operating systems or in a configuration that does not use Active Directory. The following Microsoft Knowledge Base article gives examples about how to use System Policies to apply the registry setting that is mentioned earlier.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

318753 How to create a system policy setting in Windows 2000

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MinorLast Reviewed:9/9/2005
Keywords:kberrmsg kbQFE KB810614
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