XGEN: -1019 Error Messages When You Try to Recover the Database (810579)



The information in this article applies to:

  • Microsoft Exchange Server 5.5

SYMPTOMS

When you try to perform a hard recovery of the database in Exchange Server you may receive -1019 error messages. These error messages indicate that the database is corrupted and cannot be restored. After your receive the error messages, the recovery process ends and the last transaction log file that is replayed is modified and corrupted.
If you look at the Event log you may see the following events: Event ID: 0
Source: ESE97
Type: Error
Category: Performance
Description: (252) Unexpected Win32 error: 0x3E6 Event ID: 122
Source: ESE97
Type: Error
Category: Logging/Recovery
Description: (252) Unable to read the log. Error -1022. Event Id: 0
Source: ESE97
Type: Error
Category: Logging/Recovery
Description: (252) -1019

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem.

To resolve this problem immediately, download the fix by clicking the download link later in this article or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: ESE

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time     Version       Size       File name
------------------------------------------------------------
27-Nov-2002  19:38    5.5.2657.5    807,184    Ese.dll
The following file is available for download from the Microsoft Download Center:
DownloadDownload the 810579 package now. Release Date: December 16, 2002

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:9/27/2005
Keywords:kbHotfixServer kbQFE kbQFE kbfix kbbug KB810579