Some data may be truncated when you import a text file that contains a DBCS character in a Microsoft Office program on Windows XP (810323)


The information in this article applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition

SYMPTOMS

On a computer that is running Microsoft Windows XP, when you import a text file that contains a double-byte character set (DBCS) character in a Microsoft Office 2002 program or a Microsoft Office 2000 program, the data import process finishes without any error messages. However, some data may be truncated.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Windows XP, 64-bit editions
   Date         Time   Version        Size     File name  Platform
   ---------------------------------------------------------------
   16-Nov-2002  00:26  6.0.2800.1143  851,968  Mlang.dll  IA-64
Windows XP, 32-bit editions
   Date         Time   Version        Size     File name  Platform
   ---------------------------------------------------------------
   13-Nov-2002  21:13  6.0.2800.1143  577,536  Mlang.dll  x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

MORE INFORMATION

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:10/10/2005
Keywords:kbHotfixServer kbQFE kbWinXPsp2fix kbQFE kbWinXPpreSP2fix kbfix kbbug KB810323 kbAudITPRO
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