Smart Display: Installation Is Unsuccessful When the SSID Is Not Broadcasted (810285)

SYMPTOMS

When you try to setup your Windows Powered Smart Display, the Smart Display Setup Out Of Box Experience (OOBE) Wizard cannot detect your Wireless Network host computer:

Is your wireless network set up? Setup did not detect a USB wireless network adapter. If you are using an Wireless Access Point, make sure it is set up prior to installing Smart Display, and then select Next to continue.

If you have a USB wireless network adapter, select Cancel. Install your USB wireless network adapter, then run Smart Display setup again.

CAUSE

This issue occurs if your wireless network card does not broadcast its Service Set Identifier (SSID). This may occur if you are using a wireless access point network, which may trigger a failure in communications between the host computer and Smart Display. This issue does not occur with a computer-to-computer (ad hoc) wireless network.

RESOLUTION

To resolve this issue, configure the wireless access point to broadcast its network name (SSID). See your wireless access point device's documentation for information about how to enabling the device to broadcast its SSID.