XADM: Information That Is Recorded in the System Event Log for Event 1083 Contains Incomplete Information (810179)

SYMPTOMS

When event ID 1083 is logged on Exchange 2000 Server, incomplete information is recorded in the system event log. For example, some fields may display the percent sign (%) followed by a number instead of the expected information. The following example illustrates this problem: Event Type: Error
Event Source: MSExchangeIS Mailbox Store
Event Category: General
Event ID: 1083
Date: 4/29/2003
Time: 12:45:16 PM
User: N/A
Computer: ServerName
Description: There is corruption in rich text format (RTF). The compressed RTF size is 0x2.

Database: %7
Logon: %2
Message ID: %3
From: %4
To: %5
Cc: %6

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RESOLUTION

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3).

File Information

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time   Version         Size       File name
--------------------------------------------------------------
05-Dec-2002  00:37  6.0.6376.0      3,915,776  Cdoex.dll
05-Dec-2002  00:37  6.0.6376.0      3,567,616  Excdo.dll
05-Dec-2002  00:26  6.0.6376.0        258,048  Exmime.dll
05-Dec-2002  00:29  6.0.6376.0      1,691,648  Exoledb.dll
04-Dec-2002  22:17  6.0.6376.0      2,256,896  Mdbmsg.dll
04-Dec-2002  21:53  6.0.6376.0         32,768  Mdbrole.dll
05-Dec-2002  00:25  6.0.6376.0      4,587,520  Store.exe

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack