Error Message with RAM Problems or Damaged Virtual Memory Manager (810093)


The information in this article applies to:

  • Microsoft Windows XP Home Edition

SYMPTOMS

When your computer restarts after you install Windows XP Home Edition, you may receive either of the following error messages:
System has recovered from a serious error
DRIVER_IRQL_NOT_LESS_OR_EQUAL

CAUSE

This behavior may occur if either of the following conditions exist:
  • One or more of the random access memory (RAM) modules that are installed in your computer are faulty, or the memory modules are not compatible with the chip set on your computer mainboard.
  • The Page file that is used by the Virtual Memory Manager may be damaged.

RESOLUTION

To resolve this issue:
  1. Make sure that the memory modules in your computer are compatible with the chip set on your computer mainboard. For information about how to do so, view the documentation that is included with your computer, or contact you computer manufacturer. For information about how to contact your computer manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

    65416 Hardware and Software Third-Party Vendor Contact List, A-K

    60781 Hardware and Software Third-Party Vendor Contact List, L-P

    60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

    If you change your RAM, test to determine if the issue is resolved. If the issue is resolved, do not complete the remaining steps. If the issue is not resolved, go to step 2.
  2. Click Start, right-click My Computer, and then click Properties.
  3. Click the Advanced tab.
  4. Under Performance, click Settings.
  5. Click the Advanced tab.
  6. Under Virtual Memory, click Change.
  7. Click No paging file. Click OK, click OK, and then click OK.
  8. Restart your computer.
  9. Click Start, right-click My Computer, and then click Properties.
  10. Click the Advanced tab.
  11. Under Performance, click Settings.
  12. Click the Advanced tab.
  13. Under Virtual Memory, click Change.
  14. Click System managed sized. Click OK, click OK, and then click OK.
  15. Restart your computer.
Modification Type:MinorLast Reviewed:11/4/2003
Keywords:kbenv kberrmsg kbprb KB810093 kbAudEndUser
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