PRB: Certain Canon Drivers Do Not Work on Windows Server 2003 (810057)


The information in this article applies to:

  • Microsoft Windows XP 64-Bit Edition Version 2003
  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Web Edition

SYMPTOMS

Some Canon print drivers do not work in Microsoft Windows Server 2003 after you upgrade from Microsoft Windows NT 4.0.

RESOLUTION

When you upgrade from Microsoft Windows NT 4.0 to Microsoft Windows Server 2003, the system does not block Windows NT 4.0 drivers. However, for certain Canon printer drivers, after the installation, you have to remove the existing driver and manually install the Windows Server 2003 driver that is included with the product.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

MORE INFORMATION

Replacing the Drivers

Worldwide Models

Following are the worldwide models that need to be replaced with the drivers that are included with Windows Server 2003 US and any other language version:

Existing DriverNew Printer Driver
Canon BJC-3000Canon Bubble-Jet BJC-3000
Canon BJC-6000Canon Bubble-Jet BJC-6000
Canon BJC-6100Canon Bubble-Jet BJC-6100
Canon BJC-6500Canon Bubble-Jet BJC-6500
Canon BJC-7100Canon Bubble-Jet BJC-7100


Japanese Models

Following are the Japanese models that need to be replaced with the drivers that are included with Windows Server 2003 Japanese version:

Existing DriverNew Driver
Canon BJ F300Canon Bubble-Jet BJ F300
Canon BJ F600Canon Bubble-Jet BJ F600
Canon BJ F610Canon Bubble-Jet BJ F610
Canon BJ F800Canon Bubble-Jet BJ F800
Canon BJ F6000Canon Bubble-Jet BJ F6000

Models With No Replacement Driver

Windows Server 2003 does not include replacement drivers for the following printers:
  • Canon BJC-8200 (Worldwide model)
  • Canon BJC-8500 (Worldwide model)
  • Canon BJ F850 (Japan only model)
  • Canon BJ F8500 (Japan only model)
Modification Type:MinorLast Reviewed:7/27/2004
Keywords:kbinfo kbDDK kbprint kbDeviceSpecific kbprb KB810057 kbAudDeveloper kbAudEndUser kbAudITPRO
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