'VM ERROR' from Lotus 1-2-3 Release 3.1 (81790)


The information in this article applies to:

  • Microsoft MS-DOS operating system 3.1
  • Microsoft MS-DOS operating system 3.2
  • Microsoft MS-DOS operating system 3.21
  • Microsoft MS-DOS operating system 3.3
  • Microsoft MS-DOS operating system 3.3a
  • Microsoft MS-DOS operating system 4.0
  • Microsoft MS-DOS operating system 4.01
  • Microsoft MS-DOS operating system 5.0
  • Microsoft MS-DOS operating system 5.0a
  • Microsoft MS-DOS operating system 6.0
  • Microsoft MS-DOS operating system 6.2
  • Microsoft MS-DOS operating system 6.21
  • Microsoft MS-DOS operating system 6.22
This article was previously published under Q81790

SUMMARY

This articles describes the following error messages that you may receive when you run Lotus 1-2-3 release 3.1:
VM ERROR [6]: INTERNAL ERROR

VM ERROR [19]:not enough memory to start 1-2-3 -or- Cannot load file driver-L13 file

MORE INFORMATION

VM ERROR [6]: INTERNAL ERROR

According to Lotus technical support, if your CONFIG.SYS file contains only HIMEM.SYS and DOS=HIGH, the error message
VM ERROR [6]: INTERNAL ERROR
may be displayed when shelling out from 1-2-3 release 3.1 using /SYSTEM. You may be able to work around the problem by including the following lines in your CONFIG.SYS file 
   files=X
   buffers=X
   device=c:\dos\himem.sys
   device=c:\dos\emm386.exe nnn ram
   dos=high,umb
(where nnn is the amount of expanded memory).

If the error occurs on an 80286 machine, do not load MS-DOS high.

VM ERROR [19]: Not Enough Memory to Start 1-2-3

If the error message
VM ERROR [19]:not enough memory to start 1-2-3

-or-

Cannot load file driver-L13 file
is displayed when starting Lotus 1-2-3 release 3.1, there is not enough extended memory to start 1-2-3.

1-2-3 release 3.1 requires a minimum of 384K of free extended memory to run; when the minimum is not available, one of the above error messages may be displayed when starting 1-2-3.

The Lotus product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Modification Type:MajorLast Reviewed:5/12/2003
Keywords:KB81790
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