The Complete Scanner Does Not Work Properly in Enhanced Mode (79648)
The information in this article applies to:
This article was previously published under Q79648 SYMPTOMS
When you are running Microsoft Windows in enhanced mode and you attempt to
scan a document with the Complete Scanner, you can't see the image on the
screen.
CAUSE
According to Complete technical support, the Complete Scanner does not
work properly with Windows 3.0 in enhanced mode when the scanner is
connected through a scanner port on the Complete Fax Card.
NOTE: This applies only when the scanner is connected through a scanner
port on the Complete Fax Card.
WORKAROUND
According to Complete technical support, you can work around this problem
by adding the following line to the [386Enh] section of the SYSTEM.INI
file:
COMXIRQ=false
where X equals the COM port to which the card is assigned)
This disables the modem when Windows runs in enhanced mode and allows the
scanner to work correctly.
MORE INFORMATION
The Complete Scanner is an MS-DOS application and should work correctly in
real and standard modes, or outside of Windows.
The Complete products included here are manufactured by a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
| Modification Type: | Minor | Last Reviewed: | 7/19/2005 |
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| Keywords: | KB79648 |
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