Windows Err Msg: Could Not Print Page <x> (78789)
The information in this article applies to:
This article was previously published under Q78789 SYMPTOMS
You may receive a printing error message when you try to print from a
Windows application under Windows 3.0 or 3.0a. For example, you may receive
the following error message in the Write:
Could not print page - Error:-1.
This problem does not occur with later versions of Windows.
CAUSE
This may be caused by the file DOSSHELL.SWP being in the directory pointed
to by the SET TEMP= setting in the AUTOEXEC.BAT file. The DOSSHELL.SWP file
is created in this directory if the following statements are both true:
- DOSSHELL has been executed and then shelled out by pressing
SHIFT+F9.
- Multiple instances of the DOSSHELL program have been entered and
are running.
RESOLUTION
If multiple instances of DOSSHELL are started while Windows is running, use
the following procedure to close the multiple instances of DOSSHELL to
remove the DOSSHELL.SWP file from the temporary directory:
- Close Windows.
- At the command prompt, type
to go into the DOSSHELL program.
- Close the DOSSHELL by pressing ALT+F to open the File menu, and
press X to exit.
- Repeat steps 2 and 3 above until you do not go into the DOSSHELL
program when you type:
This should remove the DOSSHELL.SWP file from the temporary directory.
NOTE: If the computer has been turned off while the DOSSHELL.SWP file
was in the temporary directory, the above procedure may not remove the
file.
The DOSSHELL.SWP file is created with a read-only attribute. The file can
not be deleted until you clear the read-only attribute. The following
command can be used to clear the read-only attribute of the file so that it
can be deleted:
| Modification Type: | Minor | Last Reviewed: | 7/19/2005 |
|---|
| Keywords: | KB78789 |
|---|
|