PRB: VB Help Misleading Error: Unable to Find Windows Help.EXE (76549)


The information in this article applies to:

  • Microsoft Visual Basic Standard Edition for Windows 2.0
  • Microsoft Visual Basic Standard Edition for Windows 3.0
  • Microsoft Visual Basic Professional Edition for Windows 2.0
  • Microsoft Visual Basic Professional Edition for Windows 3.0
  • Microsoft Visual Basic Standard Edition for Windows 1.0
This article was previously published under Q76549

SYMPTOMS

Starting Help when Windows has low system resources may result in a misleading error such as:
Unable to find Windows Help.EXE

CAUSE

Windows displays this error if it has less than 5 percent of free system resources.

RESOLUTION

This problem is not destructive in any way. To regain access to the Visual Basic Help system, you must first close Windows-based applications until you have more than five percent of free system resources.

MORE INFORMATION

Steps to Reproduce Problem

  1. Start Visual Basic.
  2. Check Windows free resources (choose About from the Windows Help menu). If free resources are less than 5 percent, proceed to step 4.
  3. Start another Windows-based application. Go to step 2.
  4. From the Visual Basic online Help, choose the Index button.
Modification Type:MajorLast Reviewed:12/12/2003
Keywords:kbprb KB76549
©2003 Microsoft Corporation. All rights reserved.