OL98: Custom Forms Not Started Outside Outlook Folders (75616)
The information in this article applies to:
This article was previously published under Q75616 SYMPTOMS
When you double-click a Microsoft Outlook 98 message, located outside an
Outlook Folder, Outlook will launch the standard E-mail form even if the
message was sent with a custom form.
RESOLUTION
A supported fix that corrects this problem is now available from Microsoft,
but has not been fully regression-tested and should be applied only to
systems experiencing this specific problem. If you are not severely
affected by this specific problem, Microsoft recommends that you wait for
the next Microsoft OutLook version that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product
Support Services phone numbers and information on support costs, please go
to the following address on the World Wide Web:
The English version of this fix should have the following file attributes
or later:
File name File date File size File version
--------------------------------------------------
outllib.dll 10/14/98 6,610,704 8.5
STATUS
Microsoft has confirmed this to be a problem in the Microsoft
products listed at the beginning of this article.
MORE INFORMATION
This issue applies to messages that may have been dragged to the desktop,
saved as a message (.msg) file, embedded in another document, or moved
outside of an Outlook folder in any manner.
| Modification Type: | Major | Last Reviewed: | 10/16/2002 |
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| Keywords: | kbbug kbQFE KB75616 |
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