Microsoft PS/2-Style Mouse Incompatibility on Citizen 286 (73820)



The information in this article applies to:

  • Microsoft Windows 3.0
  • Microsoft Windows 3.0a

This article was previously published under Q73820

SYMPTOMS

The Microsoft PS/2-style mouse does not work in Windows 3.0 standard mode when plugged into the mouse port on a Citizen 286 computer.

CAUSE

The problem appears to be an interrupt conflict.

WORKAROUND

The mouse works if plugged into a serial port (that is, COM1 or COM2).

MORE INFORMATION

Citizen is aware of the problem and is researching it. Please contact Citizen for more information.

The Citizen products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Modification Type:MinorLast Reviewed:7/7/2005
Keywords:KB73820