ALR 386 Microchannel (MPS) and Seagate IDE Drives (71435)

SYMPTOMS

ALR 386 Microchannel (MPS) computers with Seagate IDE drives cannot run Windows in enhanced mode. If you run enhanced mode Windows on an ALR 386 Microchannel (MPS) computer with a Seagate IDE hard drive, the following error message is displayed repeatedly:

Device driver specified <x> is invalid or corrupt

where <x> is a virtual driver used by Windows to run in enhanced mode.

Windows also may not run consistently in standard or real modes on ALR Microchannel machines with Seagate IDE hard drives. The following error message may appear when you try to run any application, even if the system has sufficient free memory and hard disk space:

Insufficient Memory to Run Application

CAUSE

ALR and Seagate report there is an incompatibility between the ALR BIOS and Seagate IDE drives. They are currently working on a solution.

NOTE: ALR does not install Seagate drives in its Microchannel machines, and reports no problems when using factory installed Western Digital and Toshiba hard drives.

WORKAROUND

Replace the Seagate IDE hard drive with a Western Digital or Toshiba IDE hard drive. ALR also reports compatibility with Quantum and Maxtor IDE drives.

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