BT M5200F Hangs During Setup of MS-DOS Upgrade (71212)


The information in this article applies to:

  • Microsoft MS-DOS operating system 5.0
  • Microsoft MS-DOS operating system 5.0a
  • Microsoft MS-DOS operating system 6.0
  • Microsoft MS-DOS operating system 6.2
  • Microsoft MS-DOS operating system 6.21
  • Microsoft MS-DOS operating system 6.22
This article was previously published under Q71212

SYMPTOMS

The British Telecom (BT) M5200F computer with Zenith BIOS version 2.0F stops responding (hangs) during the Microsoft MS-DOS 5 or later Upgrade Setup displaying a "memory parity failure" error. This error occurs during the 11% installation mark of Setup, which copies the COMMAND.DAT file to the Uninstall disk.

NOTE: To confirm that COMMAND.DAT is being copied, check the bottom-right corner of the screen.

CAUSE

This is caused by the Zenith BIOS.

RESOLUTION

To successfully run Setup on this machine, a Zenith BIOS version 2.1A is required. For more information on upgrading your ROM BIOS version, please contact Zenith.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MajorLast Reviewed:5/10/2003
Keywords:KB71212
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