Mac Srv: Macintosh II Server Hangs Occasionally (69193)


The information in this article applies to:

  • Microsoft Mail for AppleTalk Networks 2.0
  • Microsoft Mail for AppleTalk Networks 2.0a
  • Microsoft Mail for AppleTalk Networks 2.0b
  • Microsoft Mail for AppleTalk Networks 3.0
This article was previously published under Q69193

SUMMARY

The Microsoft Mail server may occasionally hang when it is subject to a large amount of server activity. This behavior has primarily been observed on Macintosh II's but may also occur on the Macintosh SE, SE/30, IIx, or IIcx. The problem described will typically occur under high-stress conditions, such as when a large image message is read simultaneously on two separate workstations.

To correct this problem, update the disk drivers with the Apple HD SC Setup program that is shipped with System versions 6.0.5 and later. Microsoft has been unable to reproduce the problem when using the updated disk drivers.

MORE INFORMATION

The driver update procedure does not reformat the hard disk. For safety reasons, a backup of the Microsoft Mail data file should be made before attempting to update the disk drivers.

For more information on the Apple HD SC Setup program, see the "Macintosh System Software User's Guide" for System version 6.0.5.
Modification Type:MajorLast Reviewed:11/9/1999
Keywords:KB69193
©2002 Microsoft Corporation. All rights reserved.